HELP! I'm a new PM in a slightly strange situation. I am aware of PM methodologies, familiar with many PM softwares, and have previous project tracking experience . However, I have never had to actually guesstimate time requirements for technical activities until now (previous tracking involved accounting/auditing), and I am at a loss. Also, my experience in the past always involved deadlines given first, as in "Here's the new software/hardware, it has to work by next week." I've never personally tracked the time it has taken, say, to install and configure Quickbooks, or research, purchase and install a new phone system. I'm a salaried employee and just worked until it was done.
Most of the online and hardcopy resources I have consulted give assistance on project time estimates with the underlying "given" that someone (either the PM or the tech) has the knowledge of how long each task/subtask takes. What I need is some kind of average starting point for technical projects, i.e., assuming no knowledge of how long the task will take. Does such a thing exist? If not, which tools do you recommend I use to guesstimate?
Any assistance is greatly appreciated!