How does your organization track defects?

Last post 09-26-2008 10:23 AM by Steve Thompson. 1 replies.

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09-23-2008 5:50 AM

nweller
Joined on 06-02-2008
Columbus, Ohio
Posts 1

How does your organization track defects?

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We're currently using a separate product to track defects that is on it's last leg. We're evaluating whether to attempt using Daptiv to track defects, or look for another product that both track defects, and would allow integration with daptiv.

What tools are you using?

Thanks!

Nathanael W. Weller, AIS, INS, MBA
Associate Corporate Project Manager
Grange Mutual Casualty Companies
650 South Front Street
Columbus, OH 43206
800-422-0550 ext. 2363
614-445-2363
Fax 614-512-8196
wellern@grangeinsurance.com

09-26-2008 10:23 AM In reply to

Steve Thompson
Joined on 02-25-2006
Seattle, WA
Posts 418

Re: How does your organization track defects?

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Many of our customers utilize Dynamic Applications to track defects, there are a few in the library. I was hoping that a customer would chime in with specifics because this is a very common need that is met with the DA. Each customer has some variation of process and desired data to track with their defects and depending on complexity you might run into some limitations (i.e. auto routing certain defects to specific groups). DA's do have the advantage of a web form which allows non-Daptiv users to submit defects.

Steve Thompson | Solutions Consultant
Daptiv

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