As you may know, Daptiv introduced Work Intelligence™ with the release of Daptiv PPM Fall ’07, which effectively replaced and surpassed the capabilities of something called the Advanced Reporting Engine (ARE), our legacy reporting engine based on Crystal Reports. (Note that ARE should not be confused with the Daptiv Advanced Report Builder.)
In mid-year 2009, the Advanced Reporting Engine (ARE) is being discontinued in Daptiv PPM. For Daptiv PPM On-demand customers with ARE enabled in their enterprise, three options will be removed at that time:
1. The option to create Crystal Reports®
2. The option to create Custom Reports
3. The option to run previously uploaded Custom or Crystal reports
4. The option to access the Crystal Canned Reports List
Going forward, maintaining a single reporting engine will help Daptiv customers by focusing our development on other features/enhancements you need.
IF ARE is Enabled and Used in Your Enterprise
We recommend that customers who have not yet transitioned to Daptiv Work Intelligence begin to make that transition, which may include:
• Obtaining Daptiv Report Builder and/or Daptiv Advanced Report Builder licenses for your enterprise
• Obtaining training or coaching packages for these new tools if you have not already done so
• Creating new reports to replace ARE reports in use your enterprise
• Ordering replacement reports from Daptiv
Note that Daptiv PPM users have the native capability to run sample reports, to add reports to dashboards, and to embed reports in dashboards and to include links to reports in email. Daptiv Report Builder and Daptiv Advanced Report Builder are optional and additional subscriptions for creating reports.
If ARE is Not Enabled in Your Enterprise
If ARE is not enabled in your enterprise, or if is enabled but no longer used (which is true for many of our customers), there is nothing for you to do to prepare for the change.
Customers with ARE disabled in their enterprise may still notice one change: users will lose access to the Crystal Canned Reports List in Daptiv PPM. Daptiv will update its PPM sample reports to include more of the ad hoc reports available via ARE.
PDF Downloads
Daptiv Work Intelligence Data Sheet
http://www.daptiv.com/document_library/sales/Daptiv_Work_Intelligence_Data_Sheet.pdf
For more information about Daptiv Report Builder and Daptiv Advanced Report Builder subscriptions, or to order report writing services, please contact your Daptiv Account Manager via acctmgmt@daptiv.com or 1-888-621-8361.
Thank you for your attention to this transition.