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Official Daptiv Blog

Company-level news and announcements.

eProject Technical Services Introduction

 

Thank you for taking the time to visit the eProject eLounge!  We are excited to be able to host a content rich collaboration environment for the Project Portfolio Management community.  We encourage everyone to signup so they can take advantage of the knowledge sharing, best practices, dynamic applications, etc. that your colleagues have to offer.  eProject personnel will be active in the community, so please post forums and comment on blogs, and we will do our best to respond in a timely manner.

 

For my first blog posting I wanted to provide a quick update about myself and the Technical Services organization at eProject.  My name is Mike Jensen, VP of Technical Services for eProject.  I have been with eProject for over 6 years now.  I started with eProject as the IT manager way back in February of 2000.  Over the years I have done just about everything you can do at eProject and now have settled in to leading all technical aspects of eProject.  This includes Internal IT, Product Support, Technical Implementation and Network Operations.  Technical expertise with eProject solutions is a necessity for our customers, however, equally important is the customer centric focus that we have in all our actions.  The Technical Services team strives to not only solve technical issues, but do so with the customer interest always first.

 

In the coming weeks/months I will be posting additional information about each of the groups within the Technical Services Team.  In particular I will be outlining where you can go within the eLounge to interact directly with our team.  From product support to application downtime notices, we hope to leverage the power of this community to distribute and connect with our customer base.

 

Again, thank you for your contributions to the eLounge.

 

Best regards,

Mike Jensen - eProject

VP, Technical and Support Services


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About Mike Jensen

As Vice President of Technical Services, Mike oversees all Technical Operations for the company which includes, Internal IT, Network Operations, Customer Support and Technical Implementation Services. The Technical Services organization strives to provide the highest level of customer service while demonstrating expertise in all technical areas of the business. Mike’s experience with daptiv products since inception provides customers and partners with a knowledgeable resource for every type of technical deployment. Mike joined eProject/Daptiv in January of 2000 as IT Manager. Initially focused on internal technical operations, Mike’s role quickly expanded to Director of Network Operations by July of 2000. Since that time, Mike has managed the growth of the Daptiv data center to support over 300,000 customers all over the world. At the same time, Mike has played a critical role in supporting the hundreds of Onsite Deployments. Mike is certified in Microsoft Server and Back office products and brings over 10 years of technical experience to Daptiv. Prior to Daptiv, Mike managed the technology infrastructure for nearly 200 technical users at Weyerhaeuser’s Technology Center in Federal Way, WA.

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